DealUp Privacy Policy
DealUp Privacy Policy
Effective Date: August 12, 2026
Last Updated: August 12, 2026
ZeroNine AI ("ZeroNine AI", "we", "us", or "our") operates the DealUp mobile application ("DealUp" or the "App"). DealUp is a communication application that provides chat, broadcast messaging, and related communication services.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use DealUp.
By using DealUp, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on the features you use, DealUp may collect or process the following information.
1.1 Account and Profile Information
When you create or use a DealUp account, we may collect:
Name or display name
Mobile phone number and/or email address
Profile picture, if provided
Account authentication information
Profile settings and preferences
Other information that you voluntarily provide
This information is used to create, authenticate, and manage your account and provide DealUp's communication features.
1.2 Chat and Message Information
Because DealUp provides chat and broadcast messaging functionality, we may process information that you choose to send through the App, including:
Text messages
Broadcast messages
Chat conversations
Images, videos, documents, and other files you choose to send
Sender and recipient information
Message timestamps
Message delivery and read status
Other information required to deliver and manage communications
This information is processed to provide messaging, broadcasting, delivery, and communication functionality.
1.3 Contacts
If you grant DealUp permission to access your device contacts, we may process contact information such as names and phone numbers to help you identify or communicate with contacts using the App.
Contact access is used only for features that require it.
We do not sell your contact information.
1.4 Device and Technical Information
We may automatically collect limited technical information necessary to operate, secure, and improve DealUp, including:
Device type and model
Operating system and version
App version
IP address
Network information
Language and regional settings
Device or installation identifiers, where applicable
Crash and diagnostic information
Application logs and performance information
The information collected may vary depending on your device, operating system, permissions, and features used.
1.5 Camera, Photos, Microphone, and Files
DealUp may request access to device features such as:
Camera
Photos and media
Microphone
Files or documents
These permissions are requested only when required for a feature, such as sending media, recording or sending audio, capturing an image, or uploading a document.
DealUp does not access these resources unless the relevant permission is granted or otherwise permitted by the operating system.
1.6 Notifications
If you allow notifications, DealUp may send notifications related to:
New messages
Broadcast messages
Account activity
Communication activity
Security alerts
Service updates
You can manage notification permissions through your device settings.
2. How We Use Information
We may use collected information to:
Create and manage DealUp accounts
Authenticate users
Provide chat and messaging services
Send and receive broadcast messages
Deliver messages and media
Display relevant profile and communication information
Send notifications
Provide customer support
Maintain and improve the App
Detect and prevent spam, abuse, fraud, and unauthorized activity
Maintain the security of the App and its infrastructure
Diagnose crashes and technical problems
Comply with applicable laws and legal obligations
Enforce our Terms of Service and other applicable policies
We use information only for legitimate purposes related to providing, maintaining, securing, and improving DealUp.
3. How We Share Information
We do not sell your personal information.
We may share or disclose information in the following limited circumstances.
3.1 Service Providers
We may use trusted third-party service providers to help operate DealUp, including providers for:
Cloud hosting and storage
Authentication
Push notifications
Crash reporting
Security and fraud prevention
Technical infrastructure
Customer support
These providers may process information on our behalf only as necessary to provide their services.
3.2 Legal Requirements
We may disclose information when reasonably necessary to:
Comply with applicable laws, regulations, court orders, or legal processes
Respond to lawful requests from government authorities
Protect the rights, safety, or property of ZeroNine AI, DealUp users, or others
Detect, investigate, or prevent fraud, abuse, security incidents, or unlawful activities
Enforce our agreements and policies
3.3 Business Transactions
If ZeroNine AI or DealUp is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
4. Message and Communication Privacy
DealUp is a communication platform. Messages, broadcasts, files, and other content that you intentionally send may be accessible to the recipients to whom you send them.
You should avoid sending confidential or sensitive information to people you do not trust.
Messages may be processed and/or stored on our servers or infrastructure operated by our service providers when necessary to provide messaging and delivery functionality.
DealUp does not guarantee that information remains confidential after it has been delivered to another user.
5. Third-Party Services
DealUp may use third-party services, libraries, and SDKs to provide, secure, maintain, analyze, or improve certain features.
Such third-party providers may process limited information according to their own privacy policies and contractual obligations.
We expect service providers that process information on our behalf to maintain appropriate security and privacy protections.
If our use of third-party services changes materially, we may update this Privacy Policy and applicable app-store privacy disclosures.
6. Data Retention
We retain information only for as long as reasonably necessary to:
Provide DealUp services
Maintain user accounts
Deliver and manage communications
Maintain security
Prevent fraud and abuse
Resolve disputes
Comply with legal obligations
Meet legitimate operational requirements
Message and communication information may be retained for the period necessary to provide the applicable messaging functionality.
When information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.
Some information may temporarily remain in backups or technical logs after deletion until those systems are automatically overwritten or securely deleted.
7. Account and Data Deletion
You may request deletion of your DealUp account and associated personal information.
If an account deletion option is available within the App, you may use that option to initiate deletion.
You may also request account and data deletion by contacting:
When submitting a deletion request, please provide sufficient information to help us identify your DealUp account.
Upon receiving a valid deletion request, we will take reasonable steps to delete or anonymize personal information associated with the account, subject to information that we are legally required or legitimately permitted to retain.
Information may be retained where necessary for:
Legal compliance
Security and fraud prevention
Resolving disputes
Enforcement of legal rights
Compliance with applicable regulatory requirements
Temporary account suspension or deactivation will not be treated as a substitute for account deletion.
8. Your Device Permissions and Choices
Depending on the features you use, DealUp may request permissions for:
Contacts
Camera
Photos and media
Microphone
Files or documents
Notifications
You can generally manage or revoke these permissions through your device settings.
Revoking a permission may prevent the corresponding DealUp feature from working correctly.
9. Security
ZeroNine AI takes reasonable technical, administrative, and organizational measures to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
We use appropriate security practices for information transmitted through the Service, including encryption in transit where supported by our infrastructure and service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Children's Privacy
DealUp is not intended for children below the minimum age required to use the Service under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@dealup.com so that we can investigate and take appropriate action.
11. International Data Processing
Depending on the location of our infrastructure and service providers, information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
12. Your Privacy Rights
Depending on applicable law and your location, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request deletion of your account
Request restriction of certain processing
Object to certain processing
Request a copy of certain personal information
Withdraw consent where applicable
You may exercise applicable rights by contacting:
We may need to verify your identity before processing certain requests.
13. Security Incidents
If we become aware of a security incident that affects personal information, we will take reasonable steps to investigate, contain, and remediate the incident.
Where notification is required by applicable law, we will notify affected users and/or relevant authorities as required.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
DealUp features
Our data practices
Third-party services
Applicable laws
Security practices
When material changes are made, we may provide appropriate notice through the App or other reasonable means.
The "Last Updated" date at the top of this Privacy Policy will be updated whenever changes are made.
15. Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us.
App Name: DealUp
Company: ZeroNine AI
Privacy/Support Email: support@dealup.com
16. Consent
By using DealUp, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, processing, and disclosure of information as described in this Privacy Policy, subject to applicable law and your available privacy choices.
DealUp
Developed and operated by ZeroNine AI
Contact: support@dealup.com
Effective Date: August 12, 2026
Last Updated: August 12, 2026